Raffle 63 Conditions 

General Conditions of Entry

  1. The funds received by The Heart Research Institute from this raffle are used for its charitable purposes in life saving medical research. This Heart Research Institute  fundraising raffle game is conducted in support of The Heart Research Institute Limited (HRI) ABN 41 003 209 952, CFN 20903. (Organiser: Joseph Letchford) with Insight Holdings Consolidated Pty Ltd.
  2. These conditions may include changes about how we may, in the future, amend the games. This includes; change Hero of the Heart prizes, make detail and clarity improvements and privacy policy changes, without notice. You are taken to have read these changed conditions.
  3. Total prize value available is $24,500, being main raffle prizes of $5,000, $2,500 and $2,000 (cash or Harvey Norman gift cards) and Hero of the Heart weekly prizes during the raffle totalling $15,000, which can be taken in Cash* or Coles Myer Gift Cards.
  4. Raffle permit numbers: NSW CFN 13934, VIC 10019-24, ACT R 24_00011 – TP 2400147. For residents of the ACT, this game is a lottery and a trade promotion lottery. The trade promotion component is identified below as the Hero of the Heart game.
  5. Raffle start date: 1 February 2024, Sales close: 10am 16 May 2024, Draw date: 2pm Friday 17 May 2024 at L3/80 Cooper Street, Surry Hills NSW 2010. There will be no more than 500,000 entries available in the Raffle. In the ACT, the maximum amount of ticket sales will not exceed $47,500.
  6. Entries are sold in bundles of 10 entries for $30, 16 for $40, 20 for $50, 30 for $60, 35 for $70, 40 for $80, 50 for $100, 60 for $120, 75 for $150 and from $200 entries are $1 each. If less than $30 is received entries are $5 each. Hero of the Heart supporters also receive 1 entry for each $1 paid each month for each Hero draw in that month. For example, $20 paid each month over 3 months for $60 means 30 entries in the Raffle draw and 20 Hero of the Heart entries in each of the 5 weekly draws each month.
  7. Your kind support can always be put to good use in HRI’s research work. To make that possible we will notify you if we intend to provide additional entries, paid for with an increase in your raffle support. If you do not wish to participate in that notified increase, please let us know before or after that change occurs.
  8. In these conditions the raffle purchaser, contact or entry holder, is referred to as “you” and HRI and InsightCFS are referred to as “us,” “we” or “our,” as the context requires.

Raffle Entry Sales

  1. Entries in the HRI Raffles are sold to the public and HRI supporters of NSW, Queensland, ACT, Tasmania and Victoria by telephone or on website www.hri.charityraffle.com.au. Details of draw dates and prizes can be viewed at hri.charityraffle.com.au. Entry is by purchase or by pledge to pay for entries or by purchase of entries as a Hero of the Heart member. Entries are mailed or emailed to you. Entries are validated for the draw after payment is received. You may purchase entries on multiple occasions.
  2. Entrants must be Australian residents or if successful in the draw, receive any Prize in Australia. Our website may bar entry to persons overseas or in Australian states where sales are not permitted.
  3. We take care to sell to persons over 18 who understand the purchase and are able to provide payment. We will award the prize to the selected entrant. Where a purchase is made by a young person, to someone inclined to irresponsible gaming, or to a vulnerable person we will happily refund the entry purchase sum if that person has not played in a game. We are unable to make refunds after a draw in the absence of exceptional circumstances.

How To Make Payment For Entries

  1. For payment assistance, please call the Hotline, 1300 302 579 or go to hri.charityraffle.com.au.
  2. We require payment by a person over 18 years of age. Entries can be paid for with payment card, cheque, direct debit, BPay or digital payment wallet where available. You may make payment for entries in advance for up to one year up to a maximum of $600 per Raffle. Where you pay with debit or credit payment card, and after registration with Westpac merchant processing, we may offer to accept payment for subsequent purchases by resubmitting the registered reference number instead of a credit card. You may decline to use that payment method. Payments falling due on a weekend or public holiday may be summited the day prior and declined payments are retried within five days. To ensure payment is made we may seek payment from an alternative payment method where that has been provided to us.
  3. To be eligible for entry into the raffle draw you must make payment prior to the draw. Direct debit payment instructions must be received one week prior to the draw date to ensure payment can be completed. Any amounts paid in advance for entries in the Raffle are recorded in a prepaid account and then applied to each draw. You may become an entrant in additional bonus draws for additional prizes conducted with the main draw as a result of prompt payment or for payment by particular methods. Persons engaged in the management, sales or supervision of the raffle and their immediate family are not permitted to enter. If your paid entry cannot be entered in a draw you will be entered in the next available raffle.
  4. Single entry payments greater than the agreed price, will be rounded down to the next bundle and the excess will be accepted as a donation and a receipt issued. Payments received by invalid international or interstate entrants will be returned where possible or retained as donations. In cases where a person cannot be identified due to insufficient information provided with a payment, such as a money order lacking personal details, we will make our best effort to identify the individual. However, if the person cannot be found, the payment may be treated as a donation.

Hero of the Heart Club

  1. You can become a Hero of the Heart member to play in weekly draws and the raffle draws by accepting our offer during our telephone call, going to our website or by calling the raffle hotline on 1300 302 579 and agreeing to pay the chosen sum each month or on another recurring basis for payment toward each consecutive HRI Raffle draw. Hero of the Heart members are entered into all HRI Raffle draws (up to 4 per year) and entered into weekly Hero of the Heart draws based on that month’s payments. The Hero of the Heart Club is part of the draw lottery in NSW and Queensland, part of the minor gaming raffle in Victoria and in the ACT is a trade promotion lottery with the ACT lottery permit (see above). By agreeing to support HRI in this way, you authorise our bank service providers to automatically debit your payment card or nominated bank account on the nominated recurring basis. You may cancel or amend your support level for your Hero of the Heart Club membership at any time prior to the next payment.
  2. Tickets are allocated and sent to Hero of the Heart supporters once per raffle period to their mailing address if a valid email address is not provided; otherwise, entries will be sent to that email address. Allocations are based on the total amount successfully banked each month during the raffle period and may be dispatched within the week leading up to the draw.
  3. At the time of joining, you may authorise us to automatically increase your support by up to $5 each month on the first payment date after the anniversary of joining the Hero of the Heart Club. This will not occur if in the last six months a payment change has already been made or you have newly joined. You can choose to stop payments at any time by calling the raffle hotline or emailing us at hri@charityraffle.com.au.
  4. All Hero of the Heart Prize winning numbers are published on the website hri.charityraffle.com.au/. The first Prize winner is informed by phone. All prize winners are notified by registered mail. For more information, please contact the Raffle Hotline on 1300 302 579.

Draw of Winners

  1. Major raffles are held every 3 months on the notified day at the advised address (see above). Hero of the Heart draws occur each Friday, or the closest business day in the event of public holidays. Monthly, there are five draws scheduled. In months with only four Fridays, two draws may be held on the last Friday. Prizes, determined through approved computer generators, are awarded in descending order of value to the first valid entry drawn, followed by subsequent entries for both major and weekly Hero of the Heart draws.
  2. Raffle winner’s entry number, suburb and state are published at hri.charityraffle.com.au on the day after the draw. Details of winners’ names or address are not published or available, unless authorised by the winner. Entry in the draw may not be cancelled after the draw.
  3. Major prize winners are notified by registered mail and atempts may be made by telephone and email if available. It is the responsibility of the customer to notify the raffle office of any changes to contact details.

Donations

  1. Where funds are received as a donation in place or with a raffle entry purchase or a minor sum is deemed to be a donation, and the amount is $2 or more, a receipt is issued. HRI has ATO tax deductible gift status.

Prizes

  1. Prizes are not transferable and may not be exchanged for cash unless cash is offered. *Cash prizes are not permited for residents of Victoria in line with state regulations. Delivery of small prizes (such as cheques for cash or gift cards) is by registered mail which shall be sufficient discharge of the delivery responsibility.
  2. In the event that HRI is unable to supply the prize shown, HRI reserves the right to supply a replacement prize of similar type and value. All taxes, liabilities and costs not included with the Prize are the responsibility of the winner. Prize values are in Australian dollars and are the recommended retail values at the time of printing. All images are for promotional purposes only. We may increase the prizes across the board or individually.

Unclaimed Prizes

  1. Subject always to the individual states’ regulations on unclaimed prizes as determined by the residence of the drawn prize winner, each prize will be retained while the winner is notified or located. If the Prize is unclaimed for the required claim period which is nominated to be 95 days from the scheduled prize draw date, notice that the prize winner cannot be located will be published on the raffle website with the redraw date. If a prize winner cannot be located a new prize winner will be drawn at 2pm 20th August 2024 at L3/80 Cooper Street, Surry Hills NSW 2010 from the same pool of supporters. If the new Prize winner cannot be located a further draw will take place each seven days later until the winner can be drawn and located.

Fundraising Service Provider

  1. The funds received by the HRI from the raffle are used for its charitable purposes in heart disease research. There is an agreement with Insight Holdings Consolidated Pty Ltd (InsightCFS) ACN 111 803 475 to promote or conduct this Raffle for reward. The Heart Research Institute receives no less than 43% of the gross proceeds and bears no costs of the Raffle. The Raffle is conducted by Insight Holdings Consolidated Pty Ltd of 80 Cooper St, Surry Hills NSW 2010, phone: 1300 365 869, fax: 1300 733 121, c.service@insightcfs.com.au, www.insightcfs.com.au who receive no more than 57% of the gross proceeds of the Raffle from which they meet all the Prize, call centre, fulfilment, and other approved costs.

Telemarketing

  1. The telephone numbers we use are sourced from the public telephone directory and data suppliers. We only call at times permitted by legislation.
    Changes To The Draw.
  2. These raffle conditions which amend or provide for rules outside the mandated rules are subject to change and correction. Please check these conditions from time to time. Significant changes will be identified at hri.charityraffle.com.au.
  3. To protect the operators of the raffle from any cause which may imperil the success of the Raffle for us, we reserve the right in our absolute discretion to cancel or postpone any draw or the series of draws, to recommence them and to change the raffle game including by refunding payments in undrawn games, changing the Raffle rules, altering the prizes or changing the Raffle draw schedule.
  4. We may, in our absolute discretion, change or cancel the current or future draws, including recommencing them on new conditions, in the event of the interference of an outside agent or event that adversely impacts or hinders the sales processes, revenue objectives, or any other aspect of the Raffle’s conduct. This includes, but is not limited to, vandalism, power failures, tempests, pandemics, natural disasters, acts of God, civil unrest, atomic war, invasion, or strikes. Any changes under this clause will be notified on our Raffle website.
  5. Nothing in these clauses limits or alters your rights to consumer guarantees under the Australian Consumer Law.

Complaints

  1. If you would like to make a complaint or tell us how we can improve, please contact us immediately. To provide feedback please call our Raffle Helpdesk 1300 302 579 or send an email. We are only able to action complaints where we are advised of the telephone number. Our first step is to verify that it was InsightCFS and not another organisation that made the call.

We Respect Your Privacy

  1. We contact members of the public periodically regarding fundraising initiatives. If a call is inconvenient, you may request that we call back at either another day or time, or not call at all. Please be aware that HRI (ACNC registered) is exempt from the Do Not Call Register Act 2006 and the SPAM Act 2003. Should you wish to not receive our calls or to provide your preferences for communication from us for our raffles, please call our Raffle Helpdesk 1300 302 579 or send us an email and we will remove your details from further contact of that type. Please see our privacy policy for more information htps://hri.charityraffle.com.au/privacy-policy/.
  2. Please see our privacy policy for more information htps://hri.charityraffle.com.au/privacy-policy/.
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